#COVID-19 has changed everyone’s life, and for us it has been a hard few weeks trying to look after our clients. First of all, those who were already travelling, and then those who needed to cancel their trips. And all this while we moved our operations to enable the whole team to work remotely. Nearly all the pending cancellations have already been processed, and we will be continuing to closely monitor the situation over the next few weeks.
The tourism sector, and by extension the commercial golf sector, is likely to be the most affected in Spain by this crisis, mainly because a lack of confidence will last longer than the effects of the virus. The decrease in sales has been absolute, so we have adopted a series of key measures, including temporarily reducing our business hours. They are now from 10am to 3pm from Monday to Friday, although we will be making adjustments every week, depending on demand and how the situation evolves.
This is unquestionably the most serious crisis experienced in the golf tourism sector in the 25 years since we launched GolfinSpain, an anniversary we were just about to start celebrating. Nevertheless, we have already decided to consider this period of “global shutdown” to be an opportunity and take advantage of the time to continue incorporating improvements to our website and the products we market.
We would like to send our thoughts and affection to those golf clubs and hotels that are suffering severely from this situation, and we also want to reassure all our clients and suppliers of our financial solvency and liability insurance as a travel agency, together with a restructuring plan that we have already applied. These ensure that we can approach this sales stoppage without suffering any financial risks and still be able to offer the best guarantees. Together, we will come out of this stronger.